Insurance Frequently asked questions
Is insurance included in the move proposal?
As insurance is a third party service it is usually not included in our proposals. However we always recommend the application of insurance protection for domestic and international relocations. The standard insurance includes all items listed in the valuable items form. The premium for this option is being calculated with 3,5% of the total insured value.
What does insurance cover?
Our recommended standard insurance covers 100% of the assigned value to the insured items without deductible.
What is the difference to a lump sum insurance package?
A lump sum insurance package is usually preferred by our corporate clients. The lump sum insurance package includes all items in the transport (items with a value of more than USD 500 have to be listed separately) without the need of having to list each one to be insured. The value per CBM (cubic meter) is set at USD 1840. The premium for this option is being calculated with 3,5% of the total insured value.
Do you provide a total loss insurance?
We usually recommend the standard insurance, however if clients request this solution we will try our best to accommodate it. The premium for this option is being calculated with 0,3% of the total insured value.
Does the insurance cover damages during storage in the warehouse?
The standard insurance covers for up to 90 days total transit time, including storage at the warehouse. If clients request to prolong the insurance period then we can accommodate this on their behalf.